I recently learned that FusionQuest, a hosted affiliate network, is shutting down on August 10, 2009.
Merchants will need to switch to new affiliate management solutions. Affiliates will need to fix their links ASAP - read on below for a solution.
Although there's not much news on the FusionQuest site, other than they are not taking on new clients, here's an email that was recently issues by JB McKee, the founder of FusionQuest:
FusionQuest has been offering affiliate tracking
solutions to merchants operating an affiliate program continuously
since August of 2000. It is thus with some regret that I must inform
you of the following. As of August 10, 2009, FusionQuest will cease operations and will no
longer be available to provide affiliate tracking. The server will be
shut down and all services will be discontinued, including the Order-It
shopping cart. A number of factors have conspired to force this unfortunate
situation. I know this will cause a number of merchants inconvenience
and I apologize for that. As of Aug. 10, 2009, the fusionquest.com domain will be absorbed by
ShareASale.com. I have worked with Brian Littleton (CEO of ShareASale)
to secure a special deal that will allow all FusionQuest merchants to
move over to the ShareASale platform with minimal expense. The regular
price to set up a ShareASale account is $500. I have arranged that all
current FusionQuest merchants can set up an account for only $125 if
they use the specially provided coupon code. Each FusionQuest merchant has their own assigned coupon code. This
code and the special link to redeem the code is available by logging in
to your current FusionQuest account. There is also a presentation
available there as well giving details of the ShareASale system. I highly recommend that all FusionQuest merchants take advantage of
this offer. ShareASale is a well established, rock solid platform with
a large network of very loyal and active affiliates. I have met Brian
Littleton a number of times and can vouch for his integrity and
commitment to the industry. Some of you have been using the FusionQuest system for a long time
and I want to thank you for your support. I will miss providing this
service for you. Thank you for your prompt attention to this matter and I wish you the best as you move forward with your online endeavors.
This affects some top merchants, including Shawn Collins' Affiliate Summit, which has an affiliate program itself.
Here's a part of an email I recently received from Shawn, which is a good example of a merchant keeping his affiliates informed what's going on with their affiliate program.
Hi -
We just got word that FusionQuest, which powers the Affiliate Summit affiliate program, will be closing down on August 10, 2010.
The Affiliate Summit affiliate program will be relaunching on ShareASale.com.
Please keep an eye on the Affiliate Summit blog at http://www.affiliatesummit.
In the meantime, please take down your current Affiliate Summit links before August 10, 2010.
Thanks,
Shawn Collins
Shawn is merely one of 54 merchants affected by this move.
Here's a complete list of all of the merchants affecte (see below).
If you are an affiliate for any of these merchants than you should contact them to find out where they are moving their program to. In the LEAST you will need to get new tracking links and a new affiliate panel login for stat checking and other affiliate functions.
And that includes this one clueless affiliate who's still advertising FusionQuest using Google AdWords as of today Aug 3, 2009 :)
Lessons learned:
Affiliates:
In general you should NEVER post your affiliate links in their raw form. The main reason has nothing to do with "affiliate link hijacking" which other than in a few cases is a myth perpetuated by link cloaking script vendors trying to scare you into buying their redirect script. But that's a whole other story.
The reason you should NEVER post your affiliate links is that they will get picked up by search engines and possibly other people, and end up out there on the internet out of yoru control. So if an affiliate program switches to a NEW platform, with different links, then you could be losing out on commissions as the old links could end up going elsewhere.
So what you should do to retain 100% control over your links, and the traffic you are sending out, is to redirect them through your own tracking system first. For PPC traffic links I suggest you use a free affiliate tracking script called Prosper202, which will capture and redirect and CLOAK your traffic. The beauty of p202 is that you will see the ACTUAL search query used by the visitor, which can be valuable information if you're into building negative keyword lists and looking for ways to expand your PPC campaigns.
For non-PPC traffic links I suggest using a commercial script e.g. GoTryThis. I've been using John Reel's GoTryThis for a few years now and recently switched to his hosted system. Support is excellent and you can manage ALL your affiliate links from one place. I'll admit that sometimes I just toss out a raw link somewhere to save time, but in the long run it's always better to make up a GTT link in a few seconds and put that out there.
Merchants:
* Always make sure your affiliate vendor/network is on solid ground. Add a Google Alert for your vendor's company, so you're aware of what's being said about them in the news and blogs.
* Ensure that you can EXPORT the vital data out of your affiliate system. Critical data would be:
- Affiliate contact info and notes - good and bad
- Affiliate sales history
- Affiliate accounting
- Affiliate campaigns, click history
- Coupons
Here's a list of those merchants affected.
Assuming 100 active affiliates per merchant this probably affects over 5,400 entrepreneurs and their sites:
OPUS Movie Distribution Network
Soypal Cookie Diet
Quest
Ennect Reseller Program
Custom Window Coverings - Blinds & Shades
Local Search Solutions from Get Found Local
Shecy Pearl Jewelry Network
Treadmills Central
eComXpo
i-yo.com
Great Gift Ideas Etc
World Famous Gift Baskets
PharmacySources
Simon's Stamps
newattitude
SITEDESIGNS4U.COM
Khan Certs
Traffic Excess Affiliate Program
grandallure
Generation Tea
800Millionaire
Weight Loss Buddy Affiliate Program
Organic Health and Beauty
Moissanite-Stardust.com Affiliate Program
Pillow-Phonic
Quit For Sure (Stop Smoking in One Week)
The Scholarship & Grant Guide
Traffic Virus eBooks
WeAreAffiliates affiliate directory
ClearanceShop
ALCJR ENTERPRISES, LLC
HEALLIX
Affiliate Summit
SolerInvestments.com
Dealtraders
iMate Computer Mirror
Outlook Health Serivces
AffiliateFirst Submission Services
Transgendered.net
The Chilipepper Appliance
Crack-GMAT
Incometrader
Tantra At Tahoe Sacred Sexuality Ebooks & Training
Dr. Rae's Shopping Network
Ron's Rhinestones International
More Customers, Sales & Money Program
HostDude.net
B-Quiet Sound Deadening
WHOLLY WATER ® Drinking Water Appliance
Sun Coast Organics
Ultimate Christmas Storage
--- (Edited on 8/5/2009 3:24 pm [GMT-0500] by Peter) ---
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